Shipping policy

 

1. Order Processing

• All orders are processed the same day once payment is confirmed.

• Orders placed after 2 PM (local time) will be processed the next business day.

• Business days exclude weekends and public holidays.

• In rare cases of high order volume or stock delays, you will be notified immediately by email.

2. Shipping Coverage

• Domestic (United States): All U.S. orders ship free of charge—no minimum required.

• International: We ship worldwide. For international shipping rates and delivery options, please contact us before placing your order at support@azmotspareparts.com.

3. Delivery Times

• Domestic orders typically arrive within 3–7 business days after shipment.

• International delivery times vary depending on destination and customs clearance procedures.

4. Tracking Information

• Once your order ships, you’ll receive an email with tracking details.

• You can follow your shipment using the carrier’s tracking page.

• We are not responsible for delays caused by carriers, weather, or customs.

5. Customs and Import Duties (International Orders)

• International orders may be subject to customs duties, taxes, or import fees charged by the destination country.

• These charges are the buyer’s responsibility and are not included in the order total.

6. Lost or Damaged Packages

• If your package arrives damaged or is lost in transit, contact support@azmotparts.com within 7 days of the estimated delivery date and include photos if applicable.

• We will work with the carrier to resolve the issue promptly.

7. Policy Updates

• This policy may be updated periodically to reflect changes in operations or carriers.

• Updates will appear on this page with a revised effective date.